Who can benefit from cross-cultural consulting?

Companies may benefit from cross-cultural training and support if:

working extensively with clients or contacts overseas
planning an export drive in a new market or setting up operations overseas
employing staff from diverse cultures here in New Zealand
employing staff at an offshore branch

What we can offer:

generic training on inter-cultural relationships
training for staff from outside New Zealand on the cultural expectations of New Zealanders
in-depth briefings on the people, the culture and the business environment of specific countries
full training programme on generalities or specifics relating to particular cultures
translation, interpreting and other language requirements

Our background:

We have extensive experience training business professionals in effective ways of relating cross-culturally, in addition to specific business language skills.
Our staff have specialist skills and experience in both an Asian and a European or Latin American context; they are also living in New Zealand now, and therefore also understand the way of life here.
We are ourselves a multi-cultural, multi-lingual organisation, with all of our staff having lived and travelled extensively overseas and themselves speaking a foreign language.
Our management staff all have many years’ experience dealing with staff from many different countries.
We are committed to the delivery of training programmes on-time and on-budget.
In the past, we have worked with various high-profile individuals, as well as with organisations in the area of language and culture, including NZ Trade and Enterprise, Team Oracle BMW Racing, Fonterra, Danone and Vodafone

Check out the profiles of our consultants or contact Kenneth Leong, Director of Euroasia Cross Cultural, to discuss ways in which we can assist you with understanding and working with people from other cultures. Quotations are dependent upon the nature of the assignment.

For more detail on the content of cross-cultural programmes, please see Programmes below. Also check staffing issues, research/contacts and guided visits. For specific language programmes, please see Euroasia Language Academy.

Cross-cultural programmes

All our work in this area is carefully researched and produced either by or in conjunction with a native of the country concerned.

The content of our programmes is linked directly to our clients’ requirements, but here are some examples of the areas likely to be covered under just two of our headings. Please contact us for more information on these or other areas.

Country briefing

General

people and language
recent history
political situation
current issues
economy
key cultural points
practicalities of daily life

Etiquette/expectations

introductions
how to gain respect
values and misconceptions
forms of address and levels of formality
social protocol
business meetings and entertaining
ways of doing business and styles of negotiation
decision-making
avoiding awkward situations
local sensitivities
personal security and conduct in public places

Cross-Cultural training programme

definitions of culture
the range of cultural diversity
the fundamentals of cross-cultural interaction
the multicultural workforce
appreciating New Zealand cultural expectations
understanding other cultural expectations
benefiting from differences
motivating and leading a culturally-diverse team
raising issues and dealing with conflict
learning on the job
appropriate personal behaviour

For more information or a quotation, please contact Kenneth Leong, Director of Euroasia Cross Cultural. You can also check out the profiles of our consultants.